Focussing on users’ experience to design & deliver better solutions
Sublime designs mobile applications and digital solutions for businesses in user-centred and iterative ways. This helps teams to start small and learn fast, and to create services that can be delivered quickly and to save money by reducing service failure.
The Sublime design and delivery process has 4 stages:
Start mapping the broader business landscape, researching the real needs and problems faced by your staff and consumers, and understanding their intent and the technology constraints.
Test your hypotheses by building prototypes in code to explore different ways you might be able to meet your users’ needs. Explore multiple ideas. Do user research to learn which approach works best and iterate your solution as you learn more.
Define a minimum viable product from the successful prototype in Alpha. Build this as an accessible and secure service. Allow the public to trial the beta alongside the existing service. Use their feedback to improve the service.
Put the required team and processes in place to continue operating and improving the application. Phasing out the old systems, and consolidating existing non‑digital processes.